FAQ

08h30-10h00

Yes - In Meiringen we have 3 different parking lots

• Underground parking for CHF 15.00/day
• Outdoor parking for CHF 10.00/ day
• Parking Alpbach (10 min from the residence) for CHF 5.00/ day  

Yes - towels/linen are included in the rental. 

Yes - the tourist tax is CHF 4.50 per night per person aged 16 or over, and CHF 1.50 per night for children under 16. Children under 6 years of age do not pay.

Cancellation charges

• 30 to 7 days before arrival 50% of the total amount
• 6 to 1 day before arrival or in the event of a ‘no show’, 100% of the total amount

https://swisspeakresorts.com/en/conditions-generales-229

Yes - luggage can be stored at reception during the reception opening hours.

Yes - the WiFi is free throughout the resort. 

No - smoking and vaping are prohibited in all areas of the residence.

To amend your booking please email booking@swisspeakresorts.com

Non.

Yes - the cost of an additional Baby bed is CHF 20.00/stay. Free high chair on request. On loan subject to availability

In all apartments :

- Living room with sofa bed, flat-screen TV with international channels, dining table, and chairs. 

- Open kitchen equipped with:  vitroceramic hotplates, oven, dishwasher (except studio), coffee maker, cutlery, plates, glass etc.

- Shower room, WC

Yes - one large meeting room is available in the main building of the resort.

Yes - the cost is CHF 10 per night, per animal (maximum 2 animals per accommodation)
Except for studio apartments, we only accept 1 pet.

Yes - all residences have elevators. 

Yes -  we have disable friendly rooms available. Please request this when booking.

Yes - Dishes and kitchen should be cleaned before departure. The cleaning of the rest of the apartment is included in the room bill. 

No - a laundry room is available in the resort. Guests can purchase tokens at the reception.

No - if you require housekeeping services you must request this at the reception, at an extra charge. 

No

Yes - we have a 3-room apartement for 6 people – SWISSPEAK Resorts Rychenbach – 61 m2 : 2 rooms with 1x double bed (2x90cm) and 1 x single bed, 1 x sofa bed in living room, 2 bathrooms | balcony or terrace - When booking, it is essential to mention if a disable-friendly apartment is required. 

• 2-room apartment 4 persons - SWISSPEAK Resorts Aare - 39 to 41 m2 : 1 bedroom with 1 double bed (2x90cm) | sofa bed in the living room | Shower/WC | balcony or terrace
• 2-room apartment 4 persons - SWISSPEAK Resorts Brünig - 46 m2 : 1 bedroom with 1 double bed (2x90cm) | sofa bed in the living room | shower/WC separate | balcony or terrace
• 3-room apartment 6 persons - SWISSPEAK Resorts Reichenbach Falls - 61 m2 : 2 bedrooms with double bed (2x90cm) and single bed | sofa bed in the living room | 2 bath/shower/WC | balcony or terrace
• 3-room apartment 6 persons - SWISSPEAK Resorts Rychenbach - 61 m2 : 2 bedrooms with double bed (2x90cm) and single bed | sofa bed in the living room | 2 bath/shower/WC | balcony or terrace - Apartment for disabled persons
• 3-room apartment 6 persons - SWISSPEAK Resorts Hasliberg - 63-67 m2 : 2 bedrooms with 1 double bed (2x90cm) and 2 single beds | sofa bed in the living room | 2 bath/shower/ separate WC | balcony or terrace
• 3-room apartment 6 persons - SWISSPEAK Resorts Sherlock Holmes - 68-70 m2 : 2 bedrooms with 1 double bed (2x90cm) and 2 single beds | sofa bed in the living room | separate kitchen | 2 bath/shower/ separate toilet | balcony or terrace
• 3-room apartment 6 persons - SWISSPEAK Resorts Grimsel - 69 m2 : 2 bedrooms with 1 double bed (2x90cm) and 2 single beds | sofa bed in the living room | separate kitchen | 2 bath/shower/ separate WC | balcony or terrace
• 3-room apartment 6 persons - SWISSPEAK Resorts Rothorn - 71 m2 : 2 bedrooms with 1 double bed (2x90cm) and 2 single beds | sofa bed in the living room | separate kitchen | 2 bath/shower/WC separate | balcony or terrace
• 4-room apartment 8 persons - SWISSPEAK Resorts Rosenlaui - 90 m2 : 3 bedrooms with double bed (2x90cm) and single beds | 1 Bathroom/shower / separate toilet | balcony or terrace

No - customers must check-in at any time after 16h up until 18h

If you intend to arrive after later than 18h on the scheduled date of arrival you must inform the residence otherwise our no-show policy will apply. +41 33 971 82 82.

Opening hours reception  

• Monday - 08.30 - 11.00 / 15.00 - 19.30 
• Tuesday - 08.30 - 11.00 / 16.00 - 18.30 
• Wednesday - 08.30 - 11.00 / 15.00 - 19.30 
• Thursday - 08.30 - 11.00 / 15.00 - 19.30 
• Friday - 08.30 - 11.00 / 15.00 - 19.30 
• Saturday - 08.30 - 11.00 / 15.00 - 19.30 
• Sunday - 08.30 - 11.00 h / 16.00 - 18.30 

The apartment must be vacated by 10.00 am on your departure day. 

• CHECK-IN: 16.00 - 18.00
• CHECK-OUT: 08.30 - 10.00

Please notify the reception in case of late arrival at +41 (0)58 255 87 03

No - guests must bring their own shampoo, shower gel etc. 

There is, however, a small welcome bottle of shampoo and shower gel in each flat.

Yes - you can request this at time of booking, however there is no guarantee. 

16h00-18h00

Yes, we ask our customers to pay a deposit of CHF 400.00.

This must be paid in Swiss francs (euros are not accepted) or by card (Visa/Mastercard only). Please note that if you pay by card, the deposit will not be deducted. The money is blocked only for the duration of the stay and released on departure.